Water and Sewer Payments
We accept the following payment methods:
  • if paying in person you may pay with cash, money order, cashier's check, and personal/company check  made payable to the City of Jersey Village.
  • if paying by mail you may pay with money order, cashier's check, and personal/company check made payable to the City of Jersey Village, your payment must be postmarked no later than the 25th of that month to avoid late charges.
  • Payments via credit card can be made in person at City Hall or online payments may be made by visiting the water/sewer payment site.  We accept Visa, Mastercard, and Discover. (Please note that a processing fee of $1.25 and 2.5% of the transaction amount will be added to your charge.)
  • A drop box for payments is available 24 hours a day, 7 days a week. The drop box is located on the street side of The City of Jersey Village Municipal Government Center next to the US Postal box. PLEASE DO NOT PUT CASH IN THE DROP BOX.
  • You can check your balance or pay by phone by calling 833-326-7019. (Please note that a processing fee of $1.25 and 2.5% of the transaction amount will be added to your charge.)
  • You can also sign up for free automatic monthly bank drafts by completing and returning this form.
Important Notices:
All water and sewer payments are due on or before the 25th of each month.

Payments made after midnight on the 25th of that month will result in your account being charged a late fee. This late fee will appear on your bill for the next month of service.

Water and Sewer Rates

Water and sewer rates are set by the City Council. The current rates can be found in our city ordinances here.

In 2023 a water and sewer rate study was done. This rate study was undertaken to ensure the rate structure that is in place is adequate to meet the needs of the utility fund and the city in the coming years. The last rate study was completed by an outside firm in 2020. The 2020 study can be found here. Since that time inflation and product costs have risen dramatically. Water and sewerage maintenance in U.S. city average, all urban consumers, seasonally adjusted Consumer Price Index (CPI) increased by 11.94% from January 2020 to January 2023.

This study incorporates the 10-year Capital Improvement Plan for the City that is already in place. It recommends a rate structure adjustment to recover the costs to provide the services and capital necessary to maintain the system.

You can read the full 2023 rate study here.