OVERVIEW

The Department of Public Works is entrusted with the oversight of crucial municipal services in our city. From managing solid waste and recycling services to ensuring a reliable water distribution system and efficient wastewater collection and treatment, we are dedicated to preserving our environment and promoting responsible resource management. Our commitment extends to maintaining well-kept streets and infrastructure, and creating safe public right-of-ways. Additionally, our fleet maintenance division ensures the reliability and longevity of our equipment, supporting seamless operations across all services. With a vision of sustainability and continuous improvement, we aim to lead the way in building a city that flourishes with the integration of responsible public works practices. 

QUICK LINKS

Street/sidewalk/curb/sign work order requestReport illegal dumping/stormwater issueReport streetlight outage       Outage trackerReport missed pickup        Collection guidelinesReport water issue              Report sewer issue

• Work Order Request
• Jersey Village Comprehensive Plan
• 2023 Annual Drinking Water Quality Report
• TCEQ Water Quality Information
• Utility Response Map

EMERGENCY RESPONSE

Reference our after-hours troubleshooting/area of responsibility guide for helpful tips for managing utility-related emergencies while awaiting on-call personnel response. 

• Water main break
• No water (unrelated to billing status)
• Dirty water
• Low/high water pressure
• Sewer backup
• Manhole overflow
• Manhole lid missing
• Stop sign down
• Tree blocking street 

STAFF CONTACTS

DIVISIONS

Streets: The streets division oversees street panel, curb and sidewalk issues, street sweeping, stormwater drainage and infrastructure. 

Utilities: This division oversees all water system components including water supply, storage, distribution, and wastewater treatment. 

Project Management: The project manager oversees street reconstruction projects as well as major Public Works improvement projects. 

Fleet: Fleet related inquiries can be directed to the Department Manager. 

Department accounts payable inquiries can be directed to pwap@jerseyvillagetx.com. 

ADDITIONAL INFORMATION

Street sweeping: Street sweeping is typically performed daily Monday through Thursday. The City is split into 4 zones with one zone being swept per day. For best results, we kindly ask residents to park vehicles off the street on their designated sweeping day whenever possible. Depending on seasonal leaf debris volume, the sweeper may operate more frequently or less frequently as required.

Zone 1 (Monday) - Streets between Senate Ave and Argentina Street; streets between Jersey Drive and Honolulu Street; Kube, Kari, Kevindale and Epernay.

Zone 2 (Tuesday) - Streets between Senate Ave and Equador Street; Lakeview, Congo, Singapore and Seattle Street. 

Zone 3 (Wednesday) - Streets between Senate Ave and Rio Grande; Village Drive and Village Green.

Zone 4 (Thursday) - Streets in the Wyndham Village and Wyndham Lakes neighborhoods; Seattle Slew, Pleasant Colony, Ruffian, and Steepleway Boulevard; Enclave at Castlebridge. 

Mosquito spraying: mosquito spraying season runs from March 1st to November 1st. Spraying typically occurs between 9:00pm and 5:00am 1x per week March - June and 2x-3x per week July - September. Mosquito Treatment FAQ's