OVERVIEW

The Department of Public Works is entrusted with the oversight of crucial municipal services in our city. From managing solid waste and recycling services to ensuring a reliable water distribution system and efficient wastewater collection and treatment, we are dedicated to preserving our environment and promoting responsible resource management. Our commitment extends to maintaining well-kept streets and infrastructure, and creating safe public right-of-ways. Additionally, our fleet maintenance division ensures the reliability and longevity of our equipment, supporting seamless operations across all services. With a vision of sustainability and continuous improvement, we aim to lead the way in building a city that flourishes with the integration of responsible public works practices. 

QUICK LINKS

Congo Lane Construction Updates

Street/sidewalk/curb/sign work order requestReport illegal dumping/stormwater issueReport streetlight outage       Outage trackerReport missed pickup        Collection guidelinesReport water issue              Report sewer issue

• Work Order Request
• Jersey Village Comprehensive Plan
• 2023 Annual Drinking Water Quality Report
• TCEQ Water Quality Information
• City Map
• Utility Response Map

EMERGENCY RESPONSE

Reference our after-hours troubleshooting/area of responsibility guide for helpful tips for managing utility-related emergencies while awaiting on-call personnel response. 

• Water main break
• No water (unrelated to billing status)
• Dirty water
• Low/high water pressure
• Sewer backup
• Manhole overflow
• Manhole lid missing
• Stop sign down
• Tree blocking street 

STAFF CONTACTS

DIVISIONS

Streets: The streets division oversees street panel, curb and sidewalk issues, street sweeping, stormwater drainage and infrastructure. 

Utilities: This division oversees all water system components including water supply, storage, distribution, and wastewater treatment. 

Project Management: The project manager oversees street reconstruction projects as well as major Public Works improvement projects. 

Fleet: Fleet related inquiries can be directed to the Department Manager. 

Department accounts payable inquiries can be directed to pwap@jerseyvillagetx.com. 

ADDITIONAL INFORMATION

Street sweeping: street sweeping is typically performed on Mondays and Thursdays. The sweeper may only run once a week during months with lighter leaf debris. 

Mosquito spraying: mosquito spraying season runs from March 1st to November 1st. Spraying typically occurs between 9:00pm and 5:00am 1x per week March - June and 2x-3x per week July - September. Mosquito Treatment FAQ's