The Latest News
Winter Weather Event Information
02/14/2021

8pm Monday, February 22

If you had damage to your home we are asking residents to complete this Damage Assessment Form so we can best understand the recovery needs residents may have, and so we can provide an accurate summary of the impact to the County, State, and Federal government. 

The Houston Harris County Winter Storm Relief Fund, established by the City of Houston and Harris County, and overseen and administered by United Way of Greater Houston and the Greater Houston Community Foundation, is helping our region’s most vulnerable neighbors during this critical time of need. The Fund is focused on relief and recovery efforts across the City of Houston and Harris County. You can learn more about that here.

5pm Monday, February 22

As of today we are using water from the City of Houston, like we normally use, rather than our own well water. 

3:30pm Monday, February 22

CenterPoint Energy has donated 2 pallets of water for the City to distribute to residents in need of bottled water. This water is available at the Fire Station for residents to pick up. 

The Small Business Administration has loans available for residents and businesses that have been impacted by the winter storms. We have more information about this on our website here.

The City Council meeting originally scheduled for last Monday will be held tonight starting at 7pm. You can find the agenda and packet online here. 

3:30pm Saturday, February 20

Earlier today President Biden approved a major Disaster Declaration for Texas. The declaration opens opportunities for residents and business owners to receive aid, such as low-cost loans to cover uninsured property losses, and grants for temporary housing and home repairs. Click here to apply for assistance.

12:10pm Saturday, February 20

The boil water notice has been rescinded. The water is safe to drink and use normally.

8:30am Saturday, February 20

Jersey Village is still requesting residents who had damage to fill out a Damage Assessment Form, so we can better understand recovery needs. This includes a storm debris clean up. 

For those that want to dispose of their storm debris themselves, Harris County Precinct 4 has set up a debris drop off site.

Precinct 4’s storm debris drop-off site for the public opens today, Sat., Feb. 20. Here are the details:

  • Location: 13928 Humble Road in Tomball
  •  Hours: 7 a.m. – 6:30 p.m., Monday - Saturday 
  •  Details: Sheetrock, insulation, and flooring accepted. Household hazardous waste and large appliances with Freon are not allowed. No contractors.
  •  Questions: Call 832-927-4444

City water pressure has stayed stable. We are awaiting the results of the water testing before we can lift the boil water notice. 

The weather from here on out should warm up, with an overnight low on Saturday night/Sunday morning in the upper 40s. Please be careful as you turn sprinkler systems, pools, etc. back on as there may be broken pipes that you have not found yet. 

 

8:30am Friday, February 19

If you had damage to your home we are asking residents to complete this Damage Assessment Form so we can best understand the recovery needs residents may have, and so we can provide an accurate summary of the impact to the County, State, and Federal government. 

WCA may not pick up demo debris, such as sheet rock, carpet, etc. The City is working to get a pick up of these materials scheduled. Please be sure to fill out the Damage Assessment Form so we can know where this type of pick up is needed.

The City water system was able to maintain water pressure overnight. The City is still under a boil water notice, which may be lifted over the weekend, depending upon water quality test results. Tests will be done from 3 different locations around the city. 

Currently the City is using its own wells for water, and is not allowing water into our system from the City of Houston. We will not open the connection from Houston until they have lifted their boil water notice, so we can guarantee the safety of our water. 

WCA will be picking up trash today. They are expecting larger than normal amounts of trash at the curb, which will lead to a slower pick up time. Please be patient if they are not at your home at their normal Friday pick up time. 

USPS Mail service is occurring in Jersey Village. 

We are expecting freezing temperatures again tonight. We urge you to continue protecting People, Pets, Pipes, and Plants. 

 

 

12:30pm Thursday, February 18

WCA has informed us that trash will be picked up on Friday. Please be patient as they are expecting large amounts of trash to pick up and it taking extra time to pick up for everyone. 

 

9:30am Thursday, February 18

The City Manager has waived all permit fees for repair of properties damaged by this disaster as authorized by City Ordinance Section 2-142(j).

The weather forecast for tonight is temperatures in the mid-20's. This could lead to more frozen pipes. Please continue to take precautions for frozen pipes. 

6:00am, Thursday, February 18

Water pressure was able to improve overnight. But we are asking everyone to conserve as much water as possible today. Please only use water for truly essential tasks. We are also under a Boil Water Notice. Before this can be lifted we need to maintain normal water pressure, and then test our water.  

The electric grid is continuing to experience a shortage of power generation. CenterPoint is requesting everyone to conserve power as much as possible. Turning off electronics (like power strips) that are not in use can help reduce the electricity load. 

Due to water damage at City Hall from a broken pipe, City Hall will remain closed for the rest of the week. Staff will continue working from home as they are able due to electricity availability. 

If you need the water turned off or turned on at the meter of your home (due to busted pipes, etc.) please use this form and submit a "Water Issue" report or use the "Report an Issue" feature on our mobile app. Someone from Public Works will be automatically assigned the issue and will respond to it. 

If you do not have our mobile app on your phone please download it (Apple iOS or Android). You can quickly access important city resources and receive emergency alerts from Jersey Village on it. 

 

 

5:30pm, Wednesday, February 17

We are experiencing water pressure issues once again. The City Of Houston, which we buy the majority of our water from, has turned down the pressure on the water lines. Our wells are trying to keep up, but there the power at the plants have been going off and on all day which makes it difficult for the plants to keep up. We are in contact with CenterPoint to try and ensure consistent power at this critical infrastructure. 

If you need the water turned off or turned on at the meter of your home (due to busted pipes, etc.) please use this form and submit a "Water Issue" report or use the "Report an Issue" feature on our mobile app. Someone from Public Works will be automatically assigned the issue and will respond to it. 

If you do not have our mobile app on your phone please download it (Apple iOS or Android). You can quickly access important city resources and receive emergency alerts from Jersey Village on it. 

 

12 noon, Wednesday, February 17

We are still under a boil water notice. This occurred after a drop in water pressure from our water interconnect from the City of Houston. Water pressure continues to build, and we hope to have it fully restored tonight. But we are required to do additional testing on the water supply before the boil water notice can be lifted. Once the boil water notice can be lifted we will let everyone know in the same methods used to inform residents of the boil water notice. 

Most of the power in Jersey Village has been restored. But we could still possibly experience rolling blackouts in the coming days. 

If you need the water turned off or turned on at the meter of your home (due to busted pipes, etc.) please use this form and submit a "Water Issue" report or use the "Report an Issue" feature on our mobile app. Someone from Public Works will be automatically assigned the issue and will respond to it. 

If you do not have our mobile app on your phone please download it (Apple iOS or Android). You can quickly access important city resources and receive emergency alerts from Jersey Village on it. 

 

 

10:30am, Wednesday, February 17

Most of Jersey Village has had power restored. 

 

10:00pm, Tuesday February 16

The City issued a boil water notice at 8:35pm.

5:30pm, Tuesday, February 16

WCA has notified us that recycling will not be picked up tomorrow. Recycling service will be rolled over to next week. 

If you need help shutting off your water at the meter please submit a Water Issue report here. Public Works is busy responding to requests as they come in. Water service city wide is still operating normally. If your home is experiencing no water or low water pressure it is likely a sign of frozen pipes. Please see this KHOU article for tips on handling frozen pipes.

Please continue to check in on your neighbors that may be without power. 

Due to the weather forecast for Wednesday City Hall will be closed. 

 

2:30pm, Tuesday, February 16

Some portions of Jersey Village are reporting electricity is being restored. Several areas of Jersey Village are still without power. 

The Jersey Village water system is functioning normally. If you are experiencing low water pressure it may be due to frozen pipes. KHOU has great tips on dealing with frozen pipes

1:30pm, Tuesday, February 16

Ercot has said power generation is coming back online. We continue to be in touch with CenterPoint. 

As the outside air temperature warms up many people are experiencing busted pipes. You can turn your water off at the main pipe into your home. If you need assistance from Public Works you can call 713-466-2109 before 5pm. After 5pm please contact Dispatch at 713-466-5824.

10am, Tuesday, February 16 

The City has been in communication with CenterPoint this morning. The power outages in Jersey Village are due to the generation issues that the state is experiencing. Ercot does expect more power generation to come back online today.

There are some AT&T Network outages currently. This is impacting some city services, such as all city phones. Residents using AT&T services for cell phone and internet are likely experiencing similar issues.

Residents are encouraged to check in on their neighbors, especially the elderly and those without power.

3:00pm Monday, February 15

The City Council meeting scheduled for tonight has been postponed to next Monday. 

The City is regularly reaching out to CenterPoint for updates on the power outage. According to CenterPoint "Unfortunately, if you are a customer who is currently experiencing an outage, you should be prepared to be without power for at least the rest of the day." You can monitor their Facebook and Twitter to stay up to date with the latest information they provide.

12:45pm Monday, February 15

The city has been informed there will be no trash pickup on Tuesday, February 16. 

Several areas of Jersey Village are still without power. Currently the CenterPoint Outage website is not working. We currently do not have an estimate for when power will be restored. 

 

10am Monday, February 15

CenterPoint is aware of a large number of residents out of power. According to a CenterPoint representative the City Manager spoke with, if people do not currently have power they should expect to remain without power most of the day. CenterPoint is updating their Twitter account with the latest information

 

Pre-Event Information

The City is preparing for the winter weather event. Cold weather, along with freezing rain and snow, is anticipated to impact our area Sunday through Tuesday. The Arctic air moving into Texas this weekend will push low temperatures well below freezing beginning Sunday night. Temperatures are expected to fall into the teens overnight on Monday and Tuesday and may remain below freezing on Tuesday.

Long periods of below freezing weather will create life-threatening conditions for people, animals, and plants. It can also cause water pipes to freeze and burst.
Residents are urged to take steps now to prepare for impacts:

Ice, sleet, and snow will make road, bridges, and overpasses dangerous. Beginning Sunday night, all travel should be avoided. Even roads that are treated will still be unsafe.  You can view travel conditions for the Houston area here.

Residents can track power outages at this website, or from the home page of our mobile app for Apple or Android

City administrative offices will be closed on Monday, February 15, and Tuesday, February 16. Staff will be working from home and are available via phone or email

As of Sunday at 3pm trash service on Tuesday is still scheduled. When we hear more information we will post that information here. 

Please also monitor our social media, Facebook and Twitter, for more updates. We will also update this page as well.